Bank Processing Times

This is just a reminder that NZ banks will continue to process payments as normal on Waitangi Day, which is Tuesday 6th February 2024.

Hnry will continue to process payments as normal however if your funds have not cleared in your Hnry account prior to 10pm on Monday 5th February 2024, then the banks will not process these payments until after 10.30am the following day.

Please be aware, manual Anti Money Laundering Checks need to be run on your first ever payment through your Hnry Account. If you receive your first payment through Hnry after 5pm on Monday 5th February, this process may be delayed until first thing Wednesday morning (the next business day).

Customer Support

The Hnry Team will be observing the public holiday, so please be aware that you may not receive a response to your query until we are back in the office on Wednesday 7th February 2024.

If your query is urgent, please ensure you clearly state what the problem is and what you need us to do. If necessary, one of the Support team will get back to you as soon as possible.

Have a wonderful break!